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Privacy Policy

Dreams Come True Privacy Policy

Dreams Come True (“DCT”) respects our donors’ and website visitors’ privacy interests and preferences. We are committed to full transparency in outlining what information we collect about donors and visitors, how it is used, and how you can opt out of those programs (online or by traditional communications).

Types of Information We Collect

We only collect personal information necessary for the services we provide to our clients and donors. The information needed is to assist in the following activities:

  • plan, purchase, and deliver “dreams” to qualified children and families;
  • raise funds, sell tickets to fundraising events, and collect donations for our program;
  • contact donors, potential donors, volunteers, or other constituents via electronic or direct mail.

When you donate, participate in an event, social media fundraising, refer a child for dream fulfillment, subscribe to a newsletter, sign up to volunteer, or do any activities associated with DCT, we may collect the following information:

A. Personal Information: This may include name, mailing address, phone number, email address, social profile links, and other contact details when you submit an online form, donate, or grant permission through a third-party app.
B. Billing Information: When donating through our website or a third-party platform, credit card information collected includes names as they appear on your card, billing address, credit card number, expiration date, and security number of your credit card. Third-party platforms used by Dreams Come True for payment processing included Blackbaud, Greater Giving, Venmo, and Swipe Simple. We use secure servers to gather and process your billing information.
C. Facebook Page Information: List of pages you manage on Facebook and information from those pages granted when you authorize our Facebook application on our Dreams Come True 5K registration site.

As an internal policy, we do not use professional telemarketers or other outside vendors to solicit funds or communicate with our donors.

Concerning children, we benefit (“Dream Children”) and their families; we adhere to health information privacy laws, including Health Insurance Portability and Accountability Act (HIPAA) regulations.

We will not disclose any personal information, including but not limited to medical information about the Dream Children and their last names, without the express written consent of the child’s parent or guardian.

What We Do with Your Information

A. Personal Information: We may use this contact information to provide you with a receipt or financial report, to contact you to clarify or obtain additional information about a donation you made or a dream child you have referred, or to send you additional information about DCT and our programs. If you donate, we may use your personal information to contact you occasionally and thank you for your support, offer you an opportunity to make another gift, or inform you of promotions involving third-party sponsors that will benefit our organization. Personal contact information may also be shared with certain vendors ((i.e., reputable companies we use for services such as shipping DCT products or sending DCT mail). We have confidentiality agreements with all such companies to protect your privacy.
B. Billing Information: We use secure servers to gather and process billing information for purchases and donations made with credit cards. Blackbaud, Greater Giving, Venmo, and Swipe Simple host these secure servers. Billing information is not shared with other organizations, and credit card numbers are not retained once the transaction is authorized and processed. These secure servers are hosted by our agents mentioned above, which are bound by our site policies.
C. Facebook Page Information: When authorization is granted to our Facebook application, you are allowed to host a Facebook fundraiser for DCT through your Facebook page. We use information provided to help in Facebook technologies, such as analytics, advertising, social features, and applications. The information provided may be used to customize content and advertising, provide social media features (i.e., Fundraising features for upcoming events), and analyze traffic to our site.

Other Contact Information We Collect & What We Do with It

In some instances, we ask for contact information for people other than yourself, including, for example, email addresses of friends to whom you send ecards, a copy of one of our web pages, or the mailing address of someone you wish us to notify of a donation you have made.

The information we collect is used to send the donation notification or information you requested and to inform the recipient of the opportunity to subscribe to receive DCT updates, dream stories, and opportunities to get involved. Such contact information is not shared with other organizations or added to any mailing list without the recipient’s explicit consent.

How to View, Change, or Request Deletion of Your Information

If anyone wants to know what information we maintain in our files, intends to request changes to their personal information or deletion of the data we have received, they may contact us through the following contact information:

A request can also be put in through our website form.

The DCT website is for a general audience and is not targeted towards children. If your child has used the DCT website and submitted Personal Information to us, please contact us, and we will endeavor to remove that information from the DCT website and our database.

Request for deletion of information collected will result in all personal, billing, and social media information being securely removed and destroyed from our internal systems and third-party platforms for fundraising and donation collections.

Normal Browsing

DCT does not collect any personally identifying information from you when you visit our website unless you provide such information.

You can browse the DCT website without telling us who you are or revealing any information about yourself. The information we gather during normal browsing comes from two sources: (1) standard server logs collect information such as the IP (Internet Protocol) address, domain name, browser type, operating system, and information like the site that referred you to us, the files you downloaded, the pages you visited and the dates/times of those visits; and (2) if you have come into the website from one of our newsletters or from a site that has requested a link, we will ask your browser to accept a “cookie” (defined below) that carries a general marketing source code with you as you browse through the website, to help us match referring sites to donations made.

This cookie does not capture or hold any personally identifying information about you and is deleted when you end your session by leaving our website or closing your browser.

Cookies

When you visit our website, we might store some information on your computer as a “cookie” (i.e., a small piece of data that holds information on your browser in your computer’s hard drive) or similar file. We use conversion tracking cookies as part of campaigns to analyze trends, gather broad demographic information, and monitor website traffic patterns that can help us further develop and improve the design and functionality of our site. Similarly, we use cookies for “retargeting” in our Internet advertising campaigns so that third-party vendors, including Google, can show you advertising about DCT as you browse the Internet.

Retargeting is a marketing tool that identifies you as a previous visitor to the DCT website and targets you for specific outreach messages, encouraging you to revisit our website or consider donating. Any personal information we gather will be kept private and not shared with other organizations. If you prefer, you can usually set your browser to refuse cookies or to notify you when you receive a new cookie. You can also opt out of receiving cookies on the DCT website for Google advertising by visiting the Google advertising opt-out page.

Links to Other Sites

This website contains links to other sites that may gather personal contact information. DCT is not responsible for the privacy practices or content of such websites. However, Any personal information obtained through other sites is treated as if it was gathered on our site, and our privacy policy applies.

Changes to This Policy

Our Privacy Policy is subject to change from time to time. Any changes to this Privacy Policy will be posted on this Web page, and we will mark the link to our updated Privacy Policy on the home page of this website to note the date of any changes so that you will always know what information we collect, how we use it, and what choices you have.

Last Updated: January, 11 2024

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